Well Established IT Managed Services Provider
IT Services · Oakland County, MI
About This Business
This established IT Managed Services Provider delivers recurring managed IT, cybersecurity, cloud, backup, and helpdesk services to a diversified base of small and mid-sized business clients. The company has built a strong reputation for responsive service, practical security guidance, and long-term client relationships.
Revenue is anchored by monthly recurring contracts, representing approximately 75% of total revenue, with additional project-based income from cloud migrations, hardware refreshes, network upgrades, and compliance-driven security initiatives. The business supports more than 150 active clients and benefits from strong retention, low client concentration, and a seasoned technical team.
The company operates with a staffed helpdesk/NOC model and offers cybersecurity services including endpoint protection, email security, MFA implementation, vulnerability management, backup monitoring, and incident response coordination. Its client base includes businesses in regulated and compliance-sensitive industries, creating continued demand for security-led managed services.
Ownership is primarily focused on high-level strategy, key relationships, and financial oversight, while day-to-day operations are handled by experienced managers and technical staff. This creates an attractive acquisition opportunity for a strategic MSP buyer, private equity-backed platform, or an operator seeking a scalable recurring-revenue technology services business.
Highlights
- 150+ active SMB clients
- Strong client retention
- Diversified client base with limited customer concentration
- Cybersecurity, cloud, helpdesk, backup, and managed IT services
- Staffed technical team with NOC/helpdesk capabilities
- Established reputation in a growing regional market
- Attractive acquisition target for MSP roll-up or strategic buyer
- Opportunity to expand vCISO, compliance, MDR, and cloud security services
- Owner willing to assist with transition